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Frequently asked questions

Q: Information on delivery statements and invoices 


A: Delivery statements will not be enclosed if the delivery address is different from the ordering party, regardless of whether or not the order is gift-wrapped. Delivery statements which do not indicate monetary amounts will be enclosed with products.



Q: Information on receipts 


A: Receipts for products will be as follows.

● For PayPal payments ... Check the contents of the e-mail sent from PayPal after the payment is processed, or the “Details” for the applicable item under “Transactions” on your “My Account” page.



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