Notation based on the specified commercial transaction act

・Name of operation manager : Shigeo Kimura 

・Head office location: 612-0805 5-31 Fukakusa Kaidoguchicho, Fushimi-ku, Kyoto-shi

・ Explanation of fees other than product prices : If the total amount of an order is less than 11,000 yen, a delivery fee will be charged in addition to the sales price.

［Domestic delivery］　

　　●Yamato Transport 　　　

Shipping fee : 710 yen per delivery (Hokkaido: 1,650 yen, Okinawa: 2,360 yen)

　*Shipping will be free for orders over 11,000 yen (wrapping fees are not included). (Only in Japan)

［Overseas delivery］ 　

◯ Asia: Starting from 2,050 yen

◯ Oceania, North America, Central America: Starting from 2,750 yen 

◯ Europe and Middle East: Starting from 3,200 yen

◯ Africa and South America: Starting from 6,300 yen

For overseas shipping, the following shipping fees will be charged accordingly on the destination, weight and size of the package.

A flat rate of 350yen  will be charged per package.

・Sales quantity：Starting from 1 item Since our stock is shared with our physical store, products may be out of stock depending on the timing of an order. We appreciate your understanding in advance.

●Delivery period: The number of days required for delivery will depend on the product and the order date. 

 Items in stock will be delivered from two days at the shortest to six days after an order transaction is completed. 

If you would like to specify the date and time pf delivery, please do so within six business days after the order date. (Varies by region)

*Business days: Please check our homepage, Facebook or Instagram for more information.

●PayPal

　◆Already owned a PayPal account.
Select Checkout/ Payment in your shopping cart→ Select “PayPal” as payment method →Click “Confirm Order” → Login to your PayPal account.

　◆Do not owned a PayPal account Please choose either one of the payment method.

A) Register a PayPal account for payment.

Select Checkout/ Payment in your shopping cart → Select “PayPal” as payment method→ Click “Confirm Order” → Register to create a new PayPal account from Paypal Login page and continue your payment. B）Pay by credit card without creating a new Paypal account.

You can order from us directly by sending us an email through the “Contact us” page. After confirmation, we will get back to you with full payment details.

【Returns and Exchange】

●We conduct all possible measures to ensure the quality of our products, but if there are any defects in products that have been delivered, please contact us within 7 days of their arrival.

Note that returns may not be accepted if we are not contacted within 7 days.

●If you receive a different item from your order, or if the item is damaged, our company will replace the product and pay any shipping fees required for replacement.

If repair or replacement is not possible, we will refund the payment amount. 

 A notification indicating details such as the refund date will be provided by e-mail within 7 business days after we have confirmed the returned item.

*Please note that we cannot accept returns, exchanges or cancellations which are due to a customer's personal circumstances.

In addition, please be sure to check the following conditions before returning and exchanging.

[Notes]

If partial content of the items in an order are returned, delivery fees and some service fees related to payment methods may not be refundable.

*We will accept returns only if the returned items are unused. 

We will not accept returns if an item has been damaged or dirtied by the customer.

*Our store carries many handmade items and other goods whose individual appearance or characteristics may differ slightly, even if they are the same product. 

 These are unique characteristics of our products since they are made to bring out the quality of the materials used in their manufacturing processes, and are not defects.

*Please note that when product images are viewed using a PC, the color of products may differ slightly from the actual color depending on the properties of the screen.

*Differences regarding the color of images will not be treated as defects under our responsibility.

If you would like to find out more details about matters such as color, please contact us before purchasing.

*We cannot accept returns or exchanges in the following cases. 

Please be sure to check the following conditions before returning products.

●The product tag, box, or bag has been lost or damaged. 

● The product has the appearance of being used (broken, dirty, has a smell, etc.).
● The product is returned without carrying out the return procedures.

・Business name or service name ：SHU. by vermillion ONLINE SHOP

・Phone number：075 748 7857 [*Marketing calls will not be accepted] 

・Public e-mail address：info@shubyvermillion.com